An Introduction to the Developer’s Help Desk

March 2, 2018 Leave a comment

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You Need a Network!</description> <lastBuildDate>Mon, 01 Feb 2021 16:38:14 +0000</lastBuildDate> <language>en-US</language> <sy:updatePeriod> hourly </sy:updatePeriod> <sy:updateFrequency> 1 </sy:updateFrequency> <image> <url>https://cuasterisk.com/wp-content/uploads/cropped-basic_asterisk-32x32.png</url> <title>DHD – cuasterisk.com</title> <link>https://cuasterisk.com</link> <width>32</width> <height>32</height> </image> <item> <title>CU*Answers releases DHD 1st quarter project activity</title> <link>https://cuasterisk.com/cuanswers-releases-dhd-1st-quarter-project-activity/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Mon, 01 Feb 2021 16:38:14 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=11574</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are expanding as the number of custom projects being completed and project requests submitted continues to grow. During its first fiscal quarter of 2021, 64 custom projects were fully completed, which included nearly 3,900 programming hours. Additionally, 112 custom project requests were submitted, which resulted in 96 […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are expanding as the number of custom projects being completed and project requests submitted continues to grow. During its first fiscal quarter of 2021, 64 custom projects were fully completed, which included nearly 3,900 programming hours. Additionally, 112 custom project requests were submitted, which resulted in 96 custom bids being provided to 66 clients utilizing its CU*BASE processing system. The project requests volume represented an increase of 23% from the previous period. Scott Page, DHD business manager, said the DHD is inherently designed to provide a DIY opportunity for how clients coordinate software development projects with CU*Answers. Clients are encouraged to facilitate the process to design, build, and manage custom projects, and only contract with CU*Answers for professional project related services as desired. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>Developer’s Help Desk project volumes on the rise</title> <link>https://cuasterisk.com/developers-help-desk-project-volumes-on-the-rise/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Fri, 18 Dec 2020 16:39:50 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=11514</guid> <description><![CDATA[CU*Answers announced that the volume of custom software project requests being submitted and developed by its Developer’s Help Desk (DHD) team is continuing to grow. During the most recent 12-month period, 295 custom projects were completed, which represented 9,300 programming hours. Additionally, 518 custom project requests were submitted, which resulted in 460 custom bids being […]]]></description> <content:encoded><![CDATA[CU*Answers announced that the volume of custom software project requests being submitted and developed by its Developer’s Help Desk (DHD) team is continuing to grow. During the most recent 12-month period, 295 custom projects were completed, which represented 9,300 programming hours. Additionally, 518 custom project requests were submitted, which resulted in 460 custom bids being provided to clients utilizing the CUSO’s CU*BASE processing system. CU*Answers said the volume of incoming project requests had grown by 10% from the previous period. Scott Page, Developer’s Help Desk business manager, said: “It’s exciting to see the level of growth of custom project requests being received, developed and moved into production. The DHD business model is designed to provide clients a unique partnership opportunity to design, build and manage custom software solutions on their terms.” To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers announces DHD 4th quarter project volumes</title> <link>https://cuasterisk.com/cuanswers-announces-dhd-4th-quarter-project-volumes-2/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Mon, 26 Oct 2020 15:18:52 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=11198</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom projects being completed and project requests submitted continues to grow. During the fourth fiscal quarter of 2020, 56 custom projects were fully completed, which included nearly 2,500 programming hours. Additionally, 91 custom project requests were submitted, which resulted in 75 […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom projects being completed and project requests submitted continues to grow. During the fourth fiscal quarter of 2020, 56 custom projects were fully completed, which included nearly 2,500 programming hours. Additionally, 91 custom project requests were submitted, which resulted in 75 custom bids being provided to 56 clients using the CUSO’s CU*BASE processing system. This represented an increase of 10% from the previous period. Scott Page, DHD business manager, said the DHD is intended to provide an innovative strategy for how CU*Answers works with clients and vendors for developing new software initiatives. As part of this process, clients are encouraged to be the project manager and contract CU*Answers professional services only as desired within the overall project scope. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers releases DHD 3rd quarter project volumes</title> <link>https://cuasterisk.com/cuanswers-releases-dhd-3rd-quarter-project-volumes/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Tue, 01 Sep 2020 15:42:29 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10783</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) the volume of custom requests being submitted and projects being completed remain high. During for the third fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 3,300 programming hours. 87 custom project requests were submitted for the period, and increased the total custom requests […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) the volume of custom requests being submitted and projects being completed remain high. During for the third fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 3,300 programming hours. 87 custom project requests were submitted for the period, and increased the total custom requests received total to 390 for the fiscal year. These custom requests were submitted by 70 different CU*BASE processing clients. Scott Page, DHD business manager, said the DHD is intended to provide an innovative strategy for how CU*Answers works with clients and vendors for developing new software initiatives. Clients are encouraged to be the project designer and contract CU*Answers for professional services only as desired within the overall project scope. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>Developer’s Help Desk hits three-year mark</title> <link>https://cuasterisk.com/developers-help-desk-hits-three-year-mark/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Tue, 14 Jul 2020 18:02:34 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10477</guid> <description><![CDATA[CU*Answers announced that its Developer’s Help Desk celebrated its third anniversary since its formation in 2017. During its first three years, the DHD received 1,605 custom project requests, and completed 726 projects, which encompassed over 30,000 programming hours. The volume of custom software projects completed in year three as compared to year one increased by […]]]></description> <content:encoded><![CDATA[CU*Answers announced that its Developer’s Help Desk celebrated its third anniversary since its formation in 2017. During its first three years, the DHD received 1,605 custom project requests, and completed 726 projects, which encompassed over 30,000 programming hours. The volume of custom software projects completed in year three as compared to year one increased by 42% and the number of applied programming hours increased by 70%. Scott Page, Developer’s Help Desk Business Manager, said: “It’s exciting to see the continued growth in client and vendor custom software project requests, programming development and completed projects moved into production. Today, the DHD business brand is considerably more established, and the volume of custom project orders being placed through our DHD website and online store is steadily growing. Looking ahead, we believe the number of clients seeking to engage with the DHD team to help fulfill their vision to develop desired new software solutions will only continue to grow.” To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers adds 3rd party vendor integrations</title> <link>https://cuasterisk.com/cuanswers-adds-3rd-party-vendor-integrations/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Thu, 04 Jun 2020 19:25:07 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10251</guid> <description><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) completed 81 custom projects during its second fiscal quarter, including two recent 3rd party vendor integrations. These vendor integrations included: Augeo (Statement Print Rewards) – CU*Answers offers a product which facilitates the printing of Augeo rewards on CU*BASE member statements. Van Wagenen Financial Services – CU*Answers […]]]></description> <content:encoded><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) completed 81 custom projects during its second fiscal quarter, including two recent 3rd party vendor integrations. These vendor integrations included: <ul> <li>Augeo (Statement Print Rewards) – CU*Answers offers a product which facilitates the printing of Augeo rewards on CU*BASE member statements.</li> <li>Van Wagenen Financial Services – CU*Answers has developed a file exchange process for uploading a CU*BASE loan data file.</li> </ul> Scott Page, DHD business manager, said the DHD team is regularly adding new third party vendor integrations to its overall suite of CU*BASE services. He mentioned that clients may easily place orders for these integrations via the DHD Online Store, which features 300+ software products and services. The DHD is designed to provide a unique opportunity for clients and vendors when considering a new custom software strategy, and these 3rd party integrations are normally a direct result of a specific client request for a targeted vendor solution. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers releases DHD 2nd quarter project volumes</title> <link>https://cuasterisk.com/cuanswers-releases-dhd-2nd-quarter-project-volumes/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Thu, 30 Apr 2020 15:22:29 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10171</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes remains high as per the number of custom requests being submitted and projects being completed. For the second fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 2,500 programming hours. Additionally, 134 custom project requests were submitted for the period, and increased the […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes remains high as per the number of custom requests being submitted and projects being completed. For the second fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 2,500 programming hours. Additionally, 134 custom project requests were submitted for the period, and increased the total custom requests received to over 300 for the fiscal year. These custom requests were submitted by 84 different CU*BASE processing clients. Scott Page, DHD business manager, said the DHD is inherently designed to provide a DIY opportunity for how clients coordinate software development projects with CU*Answers. Clients are openly encouraged to facilitate the process to design, build, and manage custom projects, and only contract CU*Answers for professional project related services as desired. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers adds three new 3rd party integrations</title> <link>https://cuasterisk.com/cuanswers-adds-three-new-3rd-party-integrations/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Thu, 26 Mar 2020 14:12:12 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10083</guid> <description><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed 88 custom projects during its first fiscal quarter, including 3 new third-party vendor integrations. These vendor integrations included: Sageworks (Abrigo) – CU*Answers has developed a daily data file extract to be delivered, which may include loan, collections and deposit data. Suntell – CU*Answers has […]]]></description> <content:encoded><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed 88 custom projects during its first fiscal quarter, including 3 new third-party vendor integrations. These vendor integrations included: <ul> <li>Sageworks (Abrigo) – CU*Answers has developed a daily data file extract to be delivered, which may include loan, collections and deposit data.</li> <li>Suntell – CU*Answers has developed a daily data file extract to be delivered.</li> <li>American National Insurance (ANICO) – CU*Answers has developed a daily data file extract to be delivered.</li> </ul> Scott Page, DHD business manager, said the DHD team is regularly adding new third-party vendor integrations to its online store of software products and services from which clients may easily place orders. The DHD is designed to provide a unique opportunity for clients and vendors to consider when exploring a new custom software opportunity, and vendor integrations are a direct result of client requests. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers DHD offers custom project planning video</title> <link>https://cuasterisk.com/cuanswers-dhd-offers-custom-project-planning-video/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Fri, 06 Mar 2020 15:28:52 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10063</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) has recently added its newest video to the DHD website for building custom software with CU*Answers. Scott Page, business manager for the Developer’s Help Desk, said the DHD offers a creative new way for clients to design, build and manage custom development software solutions with CU*Answers. An important […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) has recently added its newest video to the DHD website for building custom software with CU*Answers. Scott Page, business manager for the Developer’s Help Desk, said the DHD offers a creative new way for clients to design, build and manage custom development software solutions with CU*Answers. An important tool for helping introduce clients to the DHD initiative is a video series helping describe many of the unique services, techniques and considerations when considering a project initiative. Page said this newest video is targeted to clients considering a custom project initiative, and various issues the DHD team has seen as clients initiate a custom process. This video focuses on three primary considerations: <ol> <li>Clients engaging the DHD too late during their decision process <ol> <li>Signing with a 3rd party prior to discussing with CU*Answers</li> <li>Unrealistic expectations as to what a 3rd party integration process may entail</li> <li>Will it still meet your intended goals?</li> </ol> </li> <li>Understanding what member data is being requested by your 3rd party <ol> <li>Don’t assume the vendor is requesting only the data you believe is necessary… you may be very surprised!</li> <li>Performing 3rd party due diligence, a critical component</li> <li>Having a vendor exit strategy in case things don’t work out</li> </ol> </li> <li>Project cost and timing considerations <ol> <li>Designing and building a custom project – what does it really mean?</li> <li>Pricing considerations, development layers, project roll-out timing</li> </ol> </li> </ol> ]]></content:encoded> </item> <item> <title>CU*Answers provides 1st quarter project volumes for Developer’s Help Desk</title> <link>https://cuasterisk.com/cuanswers-provides-1st-quarter-project-volumes-for-developers-help-desk/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Mon, 27 Jan 2020 21:52:49 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=9985</guid> <description><![CDATA[CU*Answers announced that custom requests being submitted and projects being completed by its Developer’s Help Desk (DHD) continue to grow. During the first fiscal quarter of 2020, 88 custom projects were fully completed, which represented nearly 4,300 programming hours. 160 custom project requests were submitted, which represented an increase of 9% from the previous quarter. […]]]></description> <content:encoded><![CDATA[CU*Answers announced that custom requests being submitted and projects being completed by its Developer’s Help Desk (DHD) continue to grow. During the first fiscal quarter of 2020, 88 custom projects were fully completed, which represented nearly 4,300 programming hours. 160 custom project requests were submitted, which represented an increase of 9% from the previous quarter. These custom requests were submitted by 88 different CU*BASE processing clients. Scott Page, DHD business manager, said the DHD is all about providing a unique opportunity for clients and vendors to consider when exploring a new custom software opportunity. A big part of this initiative is to encourage clients to be the project designer, and contract with CU*Answers professional services for only those services needed as per the total project scope. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> </channel> </rss> " ["response"]=> array(2) { ["code"]=> int(200) ["message"]=> string(2) "OK" } ["cookies"]=> array(1) { [0]=> object(WP_Http_Cookie)#6517 (6) { ["name"]=> string(22) "advanced_search_fields" ["value"]=> string(7) "deleted" ["expires"]=> int(1) ["path"]=> string(1) "/" ["domain"]=> string(14) "cuasterisk.com" ["host_only"]=> bool(true) } } ["filename"]=> NULL ["http_response"]=> object(WP_HTTP_Requests_Response)#6753 (5) { ["response":protected]=> object(Requests_Response)#6739 (10) { ["body"]=> string(23079) "<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" > <channel> <title>DHD – cuasterisk.com</title> <atom:link href="https://cuasterisk.com/category/press/dhd/feed/" rel="self" type="application/rss+xml" /> <link>https://cuasterisk.com</link> <description>Need a Competitive Advantage? You Need a Network!</description> <lastBuildDate>Mon, 01 Feb 2021 16:38:14 +0000</lastBuildDate> <language>en-US</language> <sy:updatePeriod> hourly </sy:updatePeriod> <sy:updateFrequency> 1 </sy:updateFrequency> <image> <url>https://cuasterisk.com/wp-content/uploads/cropped-basic_asterisk-32x32.png</url> <title>DHD – cuasterisk.com</title> <link>https://cuasterisk.com</link> <width>32</width> <height>32</height> </image> <item> <title>CU*Answers releases DHD 1st quarter project activity</title> <link>https://cuasterisk.com/cuanswers-releases-dhd-1st-quarter-project-activity/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Mon, 01 Feb 2021 16:38:14 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=11574</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are expanding as the number of custom projects being completed and project requests submitted continues to grow. During its first fiscal quarter of 2021, 64 custom projects were fully completed, which included nearly 3,900 programming hours. Additionally, 112 custom project requests were submitted, which resulted in 96 […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are expanding as the number of custom projects being completed and project requests submitted continues to grow. During its first fiscal quarter of 2021, 64 custom projects were fully completed, which included nearly 3,900 programming hours. Additionally, 112 custom project requests were submitted, which resulted in 96 custom bids being provided to 66 clients utilizing its CU*BASE processing system. The project requests volume represented an increase of 23% from the previous period. Scott Page, DHD business manager, said the DHD is inherently designed to provide a DIY opportunity for how clients coordinate software development projects with CU*Answers. Clients are encouraged to facilitate the process to design, build, and manage custom projects, and only contract with CU*Answers for professional project related services as desired. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>Developer’s Help Desk project volumes on the rise</title> <link>https://cuasterisk.com/developers-help-desk-project-volumes-on-the-rise/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Fri, 18 Dec 2020 16:39:50 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=11514</guid> <description><![CDATA[CU*Answers announced that the volume of custom software project requests being submitted and developed by its Developer’s Help Desk (DHD) team is continuing to grow. During the most recent 12-month period, 295 custom projects were completed, which represented 9,300 programming hours. Additionally, 518 custom project requests were submitted, which resulted in 460 custom bids being […]]]></description> <content:encoded><![CDATA[CU*Answers announced that the volume of custom software project requests being submitted and developed by its Developer’s Help Desk (DHD) team is continuing to grow. During the most recent 12-month period, 295 custom projects were completed, which represented 9,300 programming hours. Additionally, 518 custom project requests were submitted, which resulted in 460 custom bids being provided to clients utilizing the CUSO’s CU*BASE processing system. CU*Answers said the volume of incoming project requests had grown by 10% from the previous period. Scott Page, Developer’s Help Desk business manager, said: “It’s exciting to see the level of growth of custom project requests being received, developed and moved into production. The DHD business model is designed to provide clients a unique partnership opportunity to design, build and manage custom software solutions on their terms.” To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers announces DHD 4th quarter project volumes</title> <link>https://cuasterisk.com/cuanswers-announces-dhd-4th-quarter-project-volumes-2/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Mon, 26 Oct 2020 15:18:52 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=11198</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom projects being completed and project requests submitted continues to grow. During the fourth fiscal quarter of 2020, 56 custom projects were fully completed, which included nearly 2,500 programming hours. Additionally, 91 custom project requests were submitted, which resulted in 75 […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom projects being completed and project requests submitted continues to grow. During the fourth fiscal quarter of 2020, 56 custom projects were fully completed, which included nearly 2,500 programming hours. Additionally, 91 custom project requests were submitted, which resulted in 75 custom bids being provided to 56 clients using the CUSO’s CU*BASE processing system. This represented an increase of 10% from the previous period. Scott Page, DHD business manager, said the DHD is intended to provide an innovative strategy for how CU*Answers works with clients and vendors for developing new software initiatives. As part of this process, clients are encouraged to be the project manager and contract CU*Answers professional services only as desired within the overall project scope. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers releases DHD 3rd quarter project volumes</title> <link>https://cuasterisk.com/cuanswers-releases-dhd-3rd-quarter-project-volumes/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Tue, 01 Sep 2020 15:42:29 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10783</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) the volume of custom requests being submitted and projects being completed remain high. During for the third fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 3,300 programming hours. 87 custom project requests were submitted for the period, and increased the total custom requests […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) the volume of custom requests being submitted and projects being completed remain high. During for the third fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 3,300 programming hours. 87 custom project requests were submitted for the period, and increased the total custom requests received total to 390 for the fiscal year. These custom requests were submitted by 70 different CU*BASE processing clients. Scott Page, DHD business manager, said the DHD is intended to provide an innovative strategy for how CU*Answers works with clients and vendors for developing new software initiatives. Clients are encouraged to be the project designer and contract CU*Answers for professional services only as desired within the overall project scope. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>Developer’s Help Desk hits three-year mark</title> <link>https://cuasterisk.com/developers-help-desk-hits-three-year-mark/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Tue, 14 Jul 2020 18:02:34 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10477</guid> <description><![CDATA[CU*Answers announced that its Developer’s Help Desk celebrated its third anniversary since its formation in 2017. During its first three years, the DHD received 1,605 custom project requests, and completed 726 projects, which encompassed over 30,000 programming hours. The volume of custom software projects completed in year three as compared to year one increased by […]]]></description> <content:encoded><![CDATA[CU*Answers announced that its Developer’s Help Desk celebrated its third anniversary since its formation in 2017. During its first three years, the DHD received 1,605 custom project requests, and completed 726 projects, which encompassed over 30,000 programming hours. The volume of custom software projects completed in year three as compared to year one increased by 42% and the number of applied programming hours increased by 70%. Scott Page, Developer’s Help Desk Business Manager, said: “It’s exciting to see the continued growth in client and vendor custom software project requests, programming development and completed projects moved into production. Today, the DHD business brand is considerably more established, and the volume of custom project orders being placed through our DHD website and online store is steadily growing. Looking ahead, we believe the number of clients seeking to engage with the DHD team to help fulfill their vision to develop desired new software solutions will only continue to grow.” To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers adds 3rd party vendor integrations</title> <link>https://cuasterisk.com/cuanswers-adds-3rd-party-vendor-integrations/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Thu, 04 Jun 2020 19:25:07 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10251</guid> <description><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) completed 81 custom projects during its second fiscal quarter, including two recent 3rd party vendor integrations. These vendor integrations included: Augeo (Statement Print Rewards) – CU*Answers offers a product which facilitates the printing of Augeo rewards on CU*BASE member statements. Van Wagenen Financial Services – CU*Answers […]]]></description> <content:encoded><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) completed 81 custom projects during its second fiscal quarter, including two recent 3rd party vendor integrations. These vendor integrations included: <ul> <li>Augeo (Statement Print Rewards) – CU*Answers offers a product which facilitates the printing of Augeo rewards on CU*BASE member statements.</li> <li>Van Wagenen Financial Services – CU*Answers has developed a file exchange process for uploading a CU*BASE loan data file.</li> </ul> Scott Page, DHD business manager, said the DHD team is regularly adding new third party vendor integrations to its overall suite of CU*BASE services. He mentioned that clients may easily place orders for these integrations via the DHD Online Store, which features 300+ software products and services. The DHD is designed to provide a unique opportunity for clients and vendors when considering a new custom software strategy, and these 3rd party integrations are normally a direct result of a specific client request for a targeted vendor solution. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers releases DHD 2nd quarter project volumes</title> <link>https://cuasterisk.com/cuanswers-releases-dhd-2nd-quarter-project-volumes/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Thu, 30 Apr 2020 15:22:29 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10171</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes remains high as per the number of custom requests being submitted and projects being completed. For the second fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 2,500 programming hours. Additionally, 134 custom project requests were submitted for the period, and increased the […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes remains high as per the number of custom requests being submitted and projects being completed. For the second fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 2,500 programming hours. Additionally, 134 custom project requests were submitted for the period, and increased the total custom requests received to over 300 for the fiscal year. These custom requests were submitted by 84 different CU*BASE processing clients. Scott Page, DHD business manager, said the DHD is inherently designed to provide a DIY opportunity for how clients coordinate software development projects with CU*Answers. Clients are openly encouraged to facilitate the process to design, build, and manage custom projects, and only contract CU*Answers for professional project related services as desired. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers adds three new 3rd party integrations</title> <link>https://cuasterisk.com/cuanswers-adds-three-new-3rd-party-integrations/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Thu, 26 Mar 2020 14:12:12 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10083</guid> <description><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed 88 custom projects during its first fiscal quarter, including 3 new third-party vendor integrations. These vendor integrations included: Sageworks (Abrigo) – CU*Answers has developed a daily data file extract to be delivered, which may include loan, collections and deposit data. Suntell – CU*Answers has […]]]></description> <content:encoded><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed 88 custom projects during its first fiscal quarter, including 3 new third-party vendor integrations. These vendor integrations included: <ul> <li>Sageworks (Abrigo) – CU*Answers has developed a daily data file extract to be delivered, which may include loan, collections and deposit data.</li> <li>Suntell – CU*Answers has developed a daily data file extract to be delivered.</li> <li>American National Insurance (ANICO) – CU*Answers has developed a daily data file extract to be delivered.</li> </ul> Scott Page, DHD business manager, said the DHD team is regularly adding new third-party vendor integrations to its online store of software products and services from which clients may easily place orders. The DHD is designed to provide a unique opportunity for clients and vendors to consider when exploring a new custom software opportunity, and vendor integrations are a direct result of client requests. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers DHD offers custom project planning video</title> <link>https://cuasterisk.com/cuanswers-dhd-offers-custom-project-planning-video/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Fri, 06 Mar 2020 15:28:52 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10063</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) has recently added its newest video to the DHD website for building custom software with CU*Answers. Scott Page, business manager for the Developer’s Help Desk, said the DHD offers a creative new way for clients to design, build and manage custom development software solutions with CU*Answers. An important […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) has recently added its newest video to the DHD website for building custom software with CU*Answers. Scott Page, business manager for the Developer’s Help Desk, said the DHD offers a creative new way for clients to design, build and manage custom development software solutions with CU*Answers. An important tool for helping introduce clients to the DHD initiative is a video series helping describe many of the unique services, techniques and considerations when considering a project initiative. Page said this newest video is targeted to clients considering a custom project initiative, and various issues the DHD team has seen as clients initiate a custom process. This video focuses on three primary considerations: <ol> <li>Clients engaging the DHD too late during their decision process <ol> <li>Signing with a 3rd party prior to discussing with CU*Answers</li> <li>Unrealistic expectations as to what a 3rd party integration process may entail</li> <li>Will it still meet your intended goals?</li> </ol> </li> <li>Understanding what member data is being requested by your 3rd party <ol> <li>Don’t assume the vendor is requesting only the data you believe is necessary… you may be very surprised!</li> <li>Performing 3rd party due diligence, a critical component</li> <li>Having a vendor exit strategy in case things don’t work out</li> </ol> </li> <li>Project cost and timing considerations <ol> <li>Designing and building a custom project – what does it really mean?</li> <li>Pricing considerations, development layers, project roll-out timing</li> </ol> </li> </ol> ]]></content:encoded> </item> <item> <title>CU*Answers provides 1st quarter project volumes for Developer’s Help Desk</title> <link>https://cuasterisk.com/cuanswers-provides-1st-quarter-project-volumes-for-developers-help-desk/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Mon, 27 Jan 2020 21:52:49 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=9985</guid> <description><![CDATA[CU*Answers announced that custom requests being submitted and projects being completed by its Developer’s Help Desk (DHD) continue to grow. During the first fiscal quarter of 2020, 88 custom projects were fully completed, which represented nearly 4,300 programming hours. 160 custom project requests were submitted, which represented an increase of 9% from the previous quarter. […]]]></description> <content:encoded><![CDATA[CU*Answers announced that custom requests being submitted and projects being completed by its Developer’s Help Desk (DHD) continue to grow. During the first fiscal quarter of 2020, 88 custom projects were fully completed, which represented nearly 4,300 programming hours. 160 custom project requests were submitted, which represented an increase of 9% from the previous quarter. These custom requests were submitted by 88 different CU*BASE processing clients. Scott Page, DHD business manager, said the DHD is all about providing a unique opportunity for clients and vendors to consider when exploring a new custom software opportunity. A big part of this initiative is to encourage clients to be the project designer, and contract with CU*Answers professional services for only those services needed as per the total project scope. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> </channel> </rss> " ["raw"]=> string(23910) "HTTP/1.1 200 OK Server: nginx Date: Mon, 01 Mar 2021 18:53:44 GMT Content-Type: application/rss+xml; charset=UTF-8 Content-Length: 4179 Connection: close X-Powered-By: PHP/7.3.27 Link: <https://cuasterisk.com/wp-json/>; rel="https://api.w.org/", <https://cuasterisk.com/wp-json/wp/v2/categories/212>; rel="alternate"; type="application/json" X-TEC-API-VERSION: v1 X-TEC-API-ROOT: https://cuasterisk.com/wp-json/tribe/events/v1/ X-TEC-API-ORIGIN: https://cuasterisk.com Set-Cookie: advanced_search_fields=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/ Last-Modified: Mon, 01 Mar 2021 15:02:47 GMT ETag: "745812806aedec1bd92e68ee3263d3a5-gzip" Vary: Accept-Encoding Content-Encoding: gzip X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1 X-Content-Type-Options: nosniff X-Powered-By: PleskLin <?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" > <channel> <title>DHD – cuasterisk.com</title> <atom:link href="https://cuasterisk.com/category/press/dhd/feed/" rel="self" type="application/rss+xml" /> <link>https://cuasterisk.com</link> <description>Need a Competitive Advantage? You Need a Network!</description> <lastBuildDate>Mon, 01 Feb 2021 16:38:14 +0000</lastBuildDate> <language>en-US</language> <sy:updatePeriod> hourly </sy:updatePeriod> <sy:updateFrequency> 1 </sy:updateFrequency> <image> <url>https://cuasterisk.com/wp-content/uploads/cropped-basic_asterisk-32x32.png</url> <title>DHD – cuasterisk.com</title> <link>https://cuasterisk.com</link> <width>32</width> <height>32</height> </image> <item> <title>CU*Answers releases DHD 1st quarter project activity</title> <link>https://cuasterisk.com/cuanswers-releases-dhd-1st-quarter-project-activity/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Mon, 01 Feb 2021 16:38:14 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=11574</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are expanding as the number of custom projects being completed and project requests submitted continues to grow. During its first fiscal quarter of 2021, 64 custom projects were fully completed, which included nearly 3,900 programming hours. Additionally, 112 custom project requests were submitted, which resulted in 96 […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are expanding as the number of custom projects being completed and project requests submitted continues to grow. During its first fiscal quarter of 2021, 64 custom projects were fully completed, which included nearly 3,900 programming hours. Additionally, 112 custom project requests were submitted, which resulted in 96 custom bids being provided to 66 clients utilizing its CU*BASE processing system. The project requests volume represented an increase of 23% from the previous period. Scott Page, DHD business manager, said the DHD is inherently designed to provide a DIY opportunity for how clients coordinate software development projects with CU*Answers. Clients are encouraged to facilitate the process to design, build, and manage custom projects, and only contract with CU*Answers for professional project related services as desired. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>Developer’s Help Desk project volumes on the rise</title> <link>https://cuasterisk.com/developers-help-desk-project-volumes-on-the-rise/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Fri, 18 Dec 2020 16:39:50 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=11514</guid> <description><![CDATA[CU*Answers announced that the volume of custom software project requests being submitted and developed by its Developer’s Help Desk (DHD) team is continuing to grow. During the most recent 12-month period, 295 custom projects were completed, which represented 9,300 programming hours. Additionally, 518 custom project requests were submitted, which resulted in 460 custom bids being […]]]></description> <content:encoded><![CDATA[CU*Answers announced that the volume of custom software project requests being submitted and developed by its Developer’s Help Desk (DHD) team is continuing to grow. During the most recent 12-month period, 295 custom projects were completed, which represented 9,300 programming hours. Additionally, 518 custom project requests were submitted, which resulted in 460 custom bids being provided to clients utilizing the CUSO’s CU*BASE processing system. CU*Answers said the volume of incoming project requests had grown by 10% from the previous period. Scott Page, Developer’s Help Desk business manager, said: “It’s exciting to see the level of growth of custom project requests being received, developed and moved into production. The DHD business model is designed to provide clients a unique partnership opportunity to design, build and manage custom software solutions on their terms.” To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers announces DHD 4th quarter project volumes</title> <link>https://cuasterisk.com/cuanswers-announces-dhd-4th-quarter-project-volumes-2/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Mon, 26 Oct 2020 15:18:52 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=11198</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom projects being completed and project requests submitted continues to grow. During the fourth fiscal quarter of 2020, 56 custom projects were fully completed, which included nearly 2,500 programming hours. Additionally, 91 custom project requests were submitted, which resulted in 75 […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom projects being completed and project requests submitted continues to grow. During the fourth fiscal quarter of 2020, 56 custom projects were fully completed, which included nearly 2,500 programming hours. Additionally, 91 custom project requests were submitted, which resulted in 75 custom bids being provided to 56 clients using the CUSO’s CU*BASE processing system. This represented an increase of 10% from the previous period. Scott Page, DHD business manager, said the DHD is intended to provide an innovative strategy for how CU*Answers works with clients and vendors for developing new software initiatives. As part of this process, clients are encouraged to be the project manager and contract CU*Answers professional services only as desired within the overall project scope. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers releases DHD 3rd quarter project volumes</title> <link>https://cuasterisk.com/cuanswers-releases-dhd-3rd-quarter-project-volumes/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Tue, 01 Sep 2020 15:42:29 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10783</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) the volume of custom requests being submitted and projects being completed remain high. During for the third fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 3,300 programming hours. 87 custom project requests were submitted for the period, and increased the total custom requests […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) the volume of custom requests being submitted and projects being completed remain high. During for the third fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 3,300 programming hours. 87 custom project requests were submitted for the period, and increased the total custom requests received total to 390 for the fiscal year. These custom requests were submitted by 70 different CU*BASE processing clients. Scott Page, DHD business manager, said the DHD is intended to provide an innovative strategy for how CU*Answers works with clients and vendors for developing new software initiatives. Clients are encouraged to be the project designer and contract CU*Answers for professional services only as desired within the overall project scope. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>Developer’s Help Desk hits three-year mark</title> <link>https://cuasterisk.com/developers-help-desk-hits-three-year-mark/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Tue, 14 Jul 2020 18:02:34 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10477</guid> <description><![CDATA[CU*Answers announced that its Developer’s Help Desk celebrated its third anniversary since its formation in 2017. During its first three years, the DHD received 1,605 custom project requests, and completed 726 projects, which encompassed over 30,000 programming hours. The volume of custom software projects completed in year three as compared to year one increased by […]]]></description> <content:encoded><![CDATA[CU*Answers announced that its Developer’s Help Desk celebrated its third anniversary since its formation in 2017. During its first three years, the DHD received 1,605 custom project requests, and completed 726 projects, which encompassed over 30,000 programming hours. The volume of custom software projects completed in year three as compared to year one increased by 42% and the number of applied programming hours increased by 70%. Scott Page, Developer’s Help Desk Business Manager, said: “It’s exciting to see the continued growth in client and vendor custom software project requests, programming development and completed projects moved into production. Today, the DHD business brand is considerably more established, and the volume of custom project orders being placed through our DHD website and online store is steadily growing. Looking ahead, we believe the number of clients seeking to engage with the DHD team to help fulfill their vision to develop desired new software solutions will only continue to grow.” To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers adds 3rd party vendor integrations</title> <link>https://cuasterisk.com/cuanswers-adds-3rd-party-vendor-integrations/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Thu, 04 Jun 2020 19:25:07 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10251</guid> <description><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) completed 81 custom projects during its second fiscal quarter, including two recent 3rd party vendor integrations. These vendor integrations included: Augeo (Statement Print Rewards) – CU*Answers offers a product which facilitates the printing of Augeo rewards on CU*BASE member statements. Van Wagenen Financial Services – CU*Answers […]]]></description> <content:encoded><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) completed 81 custom projects during its second fiscal quarter, including two recent 3rd party vendor integrations. These vendor integrations included: <ul> <li>Augeo (Statement Print Rewards) – CU*Answers offers a product which facilitates the printing of Augeo rewards on CU*BASE member statements.</li> <li>Van Wagenen Financial Services – CU*Answers has developed a file exchange process for uploading a CU*BASE loan data file.</li> </ul> Scott Page, DHD business manager, said the DHD team is regularly adding new third party vendor integrations to its overall suite of CU*BASE services. He mentioned that clients may easily place orders for these integrations via the DHD Online Store, which features 300+ software products and services. The DHD is designed to provide a unique opportunity for clients and vendors when considering a new custom software strategy, and these 3rd party integrations are normally a direct result of a specific client request for a targeted vendor solution. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers releases DHD 2nd quarter project volumes</title> <link>https://cuasterisk.com/cuanswers-releases-dhd-2nd-quarter-project-volumes/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Thu, 30 Apr 2020 15:22:29 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10171</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes remains high as per the number of custom requests being submitted and projects being completed. For the second fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 2,500 programming hours. Additionally, 134 custom project requests were submitted for the period, and increased the […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) volumes remains high as per the number of custom requests being submitted and projects being completed. For the second fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 2,500 programming hours. Additionally, 134 custom project requests were submitted for the period, and increased the total custom requests received to over 300 for the fiscal year. These custom requests were submitted by 84 different CU*BASE processing clients. Scott Page, DHD business manager, said the DHD is inherently designed to provide a DIY opportunity for how clients coordinate software development projects with CU*Answers. Clients are openly encouraged to facilitate the process to design, build, and manage custom projects, and only contract CU*Answers for professional project related services as desired. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers adds three new 3rd party integrations</title> <link>https://cuasterisk.com/cuanswers-adds-three-new-3rd-party-integrations/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Thu, 26 Mar 2020 14:12:12 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10083</guid> <description><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed 88 custom projects during its first fiscal quarter, including 3 new third-party vendor integrations. These vendor integrations included: Sageworks (Abrigo) – CU*Answers has developed a daily data file extract to be delivered, which may include loan, collections and deposit data. Suntell – CU*Answers has […]]]></description> <content:encoded><![CDATA[CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed 88 custom projects during its first fiscal quarter, including 3 new third-party vendor integrations. These vendor integrations included: <ul> <li>Sageworks (Abrigo) – CU*Answers has developed a daily data file extract to be delivered, which may include loan, collections and deposit data.</li> <li>Suntell – CU*Answers has developed a daily data file extract to be delivered.</li> <li>American National Insurance (ANICO) – CU*Answers has developed a daily data file extract to be delivered.</li> </ul> Scott Page, DHD business manager, said the DHD team is regularly adding new third-party vendor integrations to its online store of software products and services from which clients may easily place orders. The DHD is designed to provide a unique opportunity for clients and vendors to consider when exploring a new custom software opportunity, and vendor integrations are a direct result of client requests. To learn more about the Developer’s Help Desk, <a href="https://dhd.cuanswers.com">visit them at their website</a>. ]]></content:encoded> </item> <item> <title>CU*Answers DHD offers custom project planning video</title> <link>https://cuasterisk.com/cuanswers-dhd-offers-custom-project-planning-video/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Fri, 06 Mar 2020 15:28:52 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=10063</guid> <description><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) has recently added its newest video to the DHD website for building custom software with CU*Answers. Scott Page, business manager for the Developer’s Help Desk, said the DHD offers a creative new way for clients to design, build and manage custom development software solutions with CU*Answers. An important […]]]></description> <content:encoded><![CDATA[CU*Answers announced its Developer’s Help Desk (DHD) has recently added its newest video to the DHD website for building custom software with CU*Answers. Scott Page, business manager for the Developer’s Help Desk, said the DHD offers a creative new way for clients to design, build and manage custom development software solutions with CU*Answers. An important tool for helping introduce clients to the DHD initiative is a video series helping describe many of the unique services, techniques and considerations when considering a project initiative. Page said this newest video is targeted to clients considering a custom project initiative, and various issues the DHD team has seen as clients initiate a custom process. This video focuses on three primary considerations: <ol> <li>Clients engaging the DHD too late during their decision process <ol> <li>Signing with a 3rd party prior to discussing with CU*Answers</li> <li>Unrealistic expectations as to what a 3rd party integration process may entail</li> <li>Will it still meet your intended goals?</li> </ol> </li> <li>Understanding what member data is being requested by your 3rd party <ol> <li>Don’t assume the vendor is requesting only the data you believe is necessary… you may be very surprised!</li> <li>Performing 3rd party due diligence, a critical component</li> <li>Having a vendor exit strategy in case things don’t work out</li> </ol> </li> <li>Project cost and timing considerations <ol> <li>Designing and building a custom project – what does it really mean?</li> <li>Pricing considerations, development layers, project roll-out timing</li> </ol> </li> </ol> ]]></content:encoded> </item> <item> <title>CU*Answers provides 1st quarter project volumes for Developer’s Help Desk</title> <link>https://cuasterisk.com/cuanswers-provides-1st-quarter-project-volumes-for-developers-help-desk/</link> <dc:creator><![CDATA[Esteban Camargo]]></dc:creator> <pubDate>Mon, 27 Jan 2020 21:52:49 +0000</pubDate> <category><![CDATA[CU*Answers]]></category> <category><![CDATA[cuasterisk.com]]></category> <category><![CDATA[DHD]]></category> <category><![CDATA[Press Release Center]]></category> <guid isPermaLink="false">https://cuasterisk.com/?p=9985</guid> <description><![CDATA[CU*Answers announced that custom requests being submitted and projects being completed by its Developer’s Help Desk (DHD) continue to grow. During the first fiscal quarter of 2020, 88 custom projects were fully completed, which represented nearly 4,300 programming hours. 160 custom project requests were submitted, which represented an increase of 9% from the previous quarter. […]]]></description> <content:encoded><![CDATA[CU*Answers announced that custom requests being submitted and projects being completed by its Developer’s Help Desk (DHD) continue to grow. During the first fiscal quarter of 2020, 88 custom projects were fully completed, which represented nearly 4,300 programming hours. 160 custom project requests were submitted, which represented an increase of 9% from the previous quarter. These custom requests were submitted by 88 different CU*BASE processing clients. Scott Page, DHD business manager, said the DHD is all about providing a unique opportunity for clients and vendors to consider when exploring a new custom software opportunity. A big part of this initiative is to encourage clients to be the project designer, and contract with CU*Answers professional services for only those services needed as per the total project scope. 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