The Developer’s Help Desk is pleased to debut a new series of videos where we answer common questions and discuss tips relating to the DHD platform. In our first video, Scott Page and Brian Maurer explore how the Developer’s Help Desk came to be and discuss some of the benefits that DHD provides our credit unions.
To view additional DHD videos, click here to visit our website!
CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom project requests submitted, Online Store orders and completed projects continue to expand.
During its second fiscal quarter of 2021, 53 custom projects were fully completed, which included nearly 3,100 programming hours. Additionally, 96 custom project requests were submitted, which resulted in 70 custom bids being provided to 64 clients utilizing its CU*BASE processing system. The project requests volume represented an increase of 12% from the previous year.
Scott Page, DHD business manager, said the DHD is inherently designed to provide a DIY opportunity for how clients coordinate software development projects with CU*Answers. Clients are actively encouraged to facilitate the design, building and managing of custom projects, while contracting with CU*Answers for only those professional services as required.
To learn more about the Developer’s Help Desk, visit them at their website.