Category: cuasterisk.com

CU*Answers releases 2021 API catalog

CU*Answers recently published its 2021 Fall API catalog, which includes over two hundred new APIs recently moved into production. API development represents an important process to continually enhancing the CUSO’s capabilities to remain flexible for providing data in a streamlined, secure manner. This is not only for the tools they develop but provides a gateway to allow others to develop products that connect with and integrate into the CU*Answers product suite.

CU*Answers added that its development teams are fully engaged in developing dozens of planned APIs to continue to enhance overall API functionality and create exciting new retail opportunities for credit unions.

Scott Page, DHD Business Manager said, “the API Catalog lets users familiarize themselves with the APIs that are available through the DH. CU*Answers now features over six hundred free APIs for every client to consider as they are thinking of project development strategies. For any credit union looking to order an API Catalog, they may do so directly through our DHD Online Store.”

To learn more about the Developer’s Help Desk, visit them at their website.


CU*Answers develops new 3rd party vendor integrations

CU*Answers recently announced that its Developer’s Help Desk (DHD) had completed 174 custom projects during its third fiscal quarter of 2021. As usual, these included many 3rd party vendor integrations. Two of these vendor integrations included:

  • REPAY – an innovative, full-service payment technology and processing provider for credit unions. REPAY’s payment technology helps credit unions increase member satisfaction and enhance their experience by offering a variety of secure payment services, including making their loan payments from any outside FI utilizing any credit/ debit card. CU*Answers has developed a daily file upload process to REPAY, including various member loan information to facilitate CU*BASE clients being able to offer this solution. All payments are then received back via a file transmission as early as the next business day and post directly to the individual loan account, eliminating the need for a separate manual post process.
  • Devenir – a national leader for delivering investment solutions that power healthcare account offerings for a variety of industries, including credit unions and banks to deliver convenient, cost-effective HSA solutions. CU*Answers has developed an OTB solution with Devenir to receive a daily balance/ status file. Then, by utilizing the AFT feature in CU*BASE, members can “transfer” funds from their HSA account to their Devenir investment account. As funds are liquidated through Devenir, the money will be transferred back into the member’s HSA account.

Scott Page, DHD Business Manager, said the DHD team is constantly adding new third-party vendor integrations to its CU*BASE services suite. Clients may place orders for these integrations via the DHD Online Store, which features 300+ software products and services. The DHD is designed to provide a unique opportunity to clients and vendors when considering a new custom software strategy.

To learn more about the Developer’s Help Desk, visit them at their website.


CU*Answers releases DHD 2nd quarter project activity

CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom project requests submitted, Online Store orders and completed projects continue to expand.

During its second fiscal quarter of 2021, 53 custom projects were fully completed, which included nearly 3,100 programming hours. Additionally, 96 custom project requests were submitted, which resulted in 70 custom bids being provided to 64 clients utilizing its CU*BASE processing system. The project requests volume represented an increase of 12% from the previous year.

Scott Page, DHD business manager, said the DHD is inherently designed to provide a DIY opportunity for how clients coordinate software development projects with CU*Answers. Clients are actively encouraged to facilitate the design, building and managing of custom projects, while contracting with CU*Answers for only those professional services as required.

To learn more about the Developer’s Help Desk, visit them at their website.


CU*Answers develops new third party vendor integrations

CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed nearly 100 custom projects during its first fiscal quarter of 2021. As usual, these included many 3rd party vendor integrations. Two of these vendor integrations included:

  • LoanPay Xpress (via Magic Wrighter) – provides borrowers with a quick and easy method for making their loan payments from any outside FI checking / savings account or credit/ debit card. CU*Answers has developed a daily file upload process to Magic Wrighter, including various member loan and credit card information to facilitate CU*BASE clients being able to offer this solution.
  • Visible Equity (an nCino Company) – Visible Equity provides a comprehensive, intuitive ALLL/ CECL software that allows a user to easily segment their portfolio, analyze individual loans for impairment and expected loss, run stress test scenarios and prepare comprehensive reports. CU*Answers has developed a monthly data upload process to Visible Equity that includes various member information to facilitate CU*BASE clients wishing to offer this solution.

Scott Page, DHD Business Manager, said the DHD team is constantly adding new third-party vendor integrations to its CU*BASE services suite. Clients may place orders for these integrations via the DHD Online Store, which features over 300 software products and services. To learn more about the Developer’s Help Desk, visit them at their website.


CU*Answers releases DHD 1st quarter project activity

CU*Answers announced its Developer’s Help Desk (DHD) volumes are expanding as the number of custom projects being completed and project requests submitted continues to grow.

During its first fiscal quarter of 2021, 64 custom projects were fully completed, which included nearly 3,900 programming hours. Additionally, 112 custom project requests were submitted, which resulted in 96 custom bids being provided to 66 clients utilizing its CU*BASE processing system. The project requests volume represented an increase of 23% from the previous period.

Scott Page, DHD business manager, said the DHD is inherently designed to provide a DIY opportunity for how clients coordinate software development projects with CU*Answers. Clients are encouraged to facilitate the process to design, build, and manage custom projects, and only contract with CU*Answers for professional project related services as desired.

To learn more about the Developer’s Help Desk, visit them at their website.


Developer’s Help Desk project volumes on the rise

CU*Answers announced that the volume of custom software project requests being submitted and developed by its Developer’s Help Desk (DHD) team is continuing to grow.

During the most recent 12-month period, 295 custom projects were completed, which represented 9,300 programming hours. Additionally, 518 custom project requests were submitted, which resulted in 460 custom bids being provided to clients utilizing the CUSO’s CU*BASE processing system. CU*Answers said the volume of incoming project requests had grown by 10% from the previous period.

Scott Page, Developer’s Help Desk business manager, said: “It’s exciting to see the level of growth of custom project requests being received, developed and moved into production. The DHD business model is designed to provide clients a unique partnership opportunity to design, build and manage custom software solutions on their terms.”

To learn more about the Developer’s Help Desk, visit them at their website.


CU*Answers announces DHD 4th quarter project volumes

CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom projects being completed and project requests submitted continues to grow.

During the fourth fiscal quarter of 2020, 56 custom projects were fully completed, which included nearly 2,500 programming hours. Additionally, 91 custom project requests were submitted, which resulted in 75 custom bids being provided to 56 clients using the CUSO’s CU*BASE processing system. This represented an increase of 10% from the previous period.

Scott Page, DHD business manager, said the DHD is intended to provide an innovative strategy for how CU*Answers works with clients and vendors for developing new software initiatives. As part of this process, clients are encouraged to be the project manager and contract CU*Answers professional services only as desired within the overall project scope.

To learn more about the Developer’s Help Desk, visit them at their website.


CU*Answers releases DHD 3rd quarter project volumes

CU*Answers announced its Developer’s Help Desk (DHD) the volume of custom requests being submitted and projects being completed remain high. During for the third fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 3,300 programming hours. 87 custom project requests were submitted for the period, and increased the total custom requests received total to 390 for the fiscal year. These custom requests were submitted by 70 different CU*BASE processing clients.

Scott Page, DHD business manager, said the DHD is intended to provide an innovative strategy for how CU*Answers works with clients and vendors for developing new software initiatives. Clients are encouraged to be the project designer and contract CU*Answers for professional services only as desired within the overall project scope.

To learn more about the Developer’s Help Desk, visit them at their website.


Developer’s Help Desk hits three-year mark

CU*Answers announced that its Developer’s Help Desk celebrated its third anniversary since its formation in 2017. During its first three years, the DHD received 1,605 custom project requests, and completed 726 projects, which encompassed over 30,000 programming hours. The volume of custom software projects completed in year three as compared to year one increased by 42% and the number of applied programming hours increased by 70%.

Scott Page, Developer’s Help Desk Business Manager, said: “It’s exciting to see the continued growth in client and vendor custom software project requests, programming development and completed projects moved into production. Today, the DHD business brand is considerably more established, and the volume of custom project orders being placed through our DHD website and online store is steadily growing. Looking ahead, we believe the number of clients seeking to engage with the DHD team to help fulfill their vision to develop desired new software solutions will only continue to grow.”

To learn more about the Developer’s Help Desk, visit them at their website.


CU*Answers adds 3rd party vendor integrations

CU*Answers recently announced that its Developer’s Help Desk (DHD) completed 81 custom projects during its second fiscal quarter, including two recent 3rd party vendor integrations. These vendor integrations included:

  • Augeo (Statement Print Rewards) – CU*Answers offers a product which facilitates the printing of Augeo rewards on CU*BASE member statements.
  • Van Wagenen Financial Services – CU*Answers has developed a file exchange process for uploading a CU*BASE loan data file.

Scott Page, DHD business manager, said the DHD team is regularly adding new third party vendor integrations to its overall suite of CU*BASE services. He mentioned that clients may easily place orders for these integrations via the DHD Online Store, which features 300+ software products and services. The DHD is designed to provide a unique opportunity for clients and vendors when considering a new custom software strategy, and these 3rd party integrations are normally a direct result of a specific client request for a targeted vendor solution. To learn more about the Developer’s Help Desk, visit them at their website.


CU*Answers releases DHD 2nd quarter project volumes

CU*Answers announced its Developer’s Help Desk (DHD) volumes remains high as per the number of custom requests being submitted and projects being completed.

For the second fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 2,500 programming hours. Additionally, 134 custom project requests were submitted for the period, and increased the total custom requests received to over 300 for the fiscal year. These custom requests were submitted by 84 different CU*BASE processing clients.

Scott Page, DHD business manager, said the DHD is inherently designed to provide a DIY opportunity for how clients coordinate software development projects with CU*Answers. Clients are openly encouraged to facilitate the process to design, build, and manage custom projects, and only contract CU*Answers for professional project related services as desired.

To learn more about the Developer’s Help Desk, visit them at their website.


CU*Answers adds three new 3rd party integrations

CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed 88 custom projects during its first fiscal quarter, including 3 new third-party vendor integrations. These vendor integrations included:

  • Sageworks (Abrigo) – CU*Answers has developed a daily data file extract to be delivered, which may include loan, collections and deposit data.
  • Suntell – CU*Answers has developed a daily data file extract to be delivered.
  • American National Insurance (ANICO) – CU*Answers has developed a daily data file extract to be delivered.

Scott Page, DHD business manager, said the DHD team is regularly adding new third-party vendor integrations to its online store of software products and services from which clients may easily place orders. The DHD is designed to provide a unique opportunity for clients and vendors to consider when exploring a new custom software opportunity, and vendor integrations are a direct result of client requests. To learn more about the Developer’s Help Desk, visit them at their website.