Category: Client News

Developer’s Help Desk e-Alert: Check Out Our Latest Project!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce a recent vendor integration, which can now be ordered through our online store.

  • Augeo (Statement Print Rewards) – Augeo provides comprehensive rewards offerings to support the member loyalty programs of financial institutions.  CU*Answers now offers a product which facilitates the printing of Augeo rewards on CU*BASE member statements.

If you would like additional information, or have questions regarding this integration, please contact the DHD team by clicking here.


Developer’s Help Desk e-Alert: Check Out Our Latest Project!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce a recent vendor integration, which can now be ordered through our online store.

  • Augeo (Statement Print Rewards) – Augeo provides comprehensive rewards offerings to support the member loyalty programs of financial institutions.  CU*Answers now offers a product which facilitates the printing of Augeo rewards on CU*BASE member statements.

If you would like additional information, or have questions regarding this integration, please contact the DHD team by clicking here.


Developer’s Help Desk e-Alert: Check Out Our Latest Project!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce the latest vendor integration, which can now be ordered through our online store.

  • Van Wagenen Financial Services – Van Wagenen Financial Services offers CPI as well as a variety of insurance products and services to clients.  CU*Answers has developed a file extract process for uploading various CU*A loan data.

If you would like additional information, or have questions regarding this integration, please contact the DHD team by clicking here.


Developer’s Help Desk e-Alert: Check Out Our Latest Project!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce the latest vendor integration, which can now be ordered through our online store.

  • American National Insurance (ANICO) – ANICO provides a broad line of insurance and financial products through an agent network across 50 states.  These products include life insurance, annuities, health insurance and more.  CU*Answers has developed a daily data file extract process to be delivered to ANICO.

If you would like additional information, or have questions regarding this integration, please contact the DHD team by clicking here.


Developer’s Help Desk e-Alert: Check Out Our Latest Projects!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce two new vendor integrations that have recently been completed, and may be ordered through our online store.

  • Velocity (ILS) – Velocity ILS (Intelligent Limit System) is an overdraft management and reporting system for managing overdraft services as a line of business, while also meeting regulatory/compliance expectations.  CU*Answers has developed a daily file exchange process for various member account/overdraft information.
  • Marquis – Marquis provides marketing and compliance software as well as expertise for clients to assemble, analyze and act on their data – including a better understanding of member relationships and potential opportunities.  CU*Answers has developed a daily file extract to be delivered to Marquis.

If you would like additional information, or have questions regarding these integrations, please contact the DHD team by clicking here.


Developer’s Help Desk Reflections: Q4 Newsletter

As we wrap up 2019, Developer’s Help Desk would like to introduce two key leaders per our custom development processes.  Read the Developer’s Help Desk Q4 Newsletter to hear more on the following topics:

  • Lorie Morse, AVP of Integrated Technologies, discusses the steps involved in receiving custom requests and how these are presented to the DHD Project Team, including the bid process and final approval.
  • Kim Claflin, Manager of Custom Services Development, explains her duties in gathering requirements from credit unions and vendors to determine the scope of a project, as well as communicating project statuses and overseeing data.

During the fourth fiscal quarter of 2019, the DHD team received 147 custom project requests and completed 94 custom projects, which represented 3,075 programming hours.  These statistics and more can be viewed within the Q4 Newsletter!


Developer’s Help Desk e-Alert: Check Out Our Latest Projects!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce two new vendor integrations that have recently been completed, and may be ordered through our online store.

  • Sageworks (Abrigo) – provides financial analysis and risk management software to financial institutions.  CU*Answers has developed a daily data file extract to be delivered, which may include various loan, collections and deposit data.
  • Suntell – offers a risk management system for various commercial loan origination and loan management services.  CU*Answers has developed a daily data file extract to be delivered.

If you would like additional information, or have questions regarding these integrations, please contact the DHD team by clicking here.


Final Call: DHD Boot Camp Submissions are Due Today!

Submissions for the 2019 DHD Boot Camp are due by 11:00 AM ET today – get yours turned in ASAP!

The Developer’s Help Desk Boot Camp is a hands-on Do It Yourself experience; a unique experiment in how solution designers and architects from credit unions can take advantage of the expertise of the designers, developers, testers, and documenters at the CUSO to produce a finished product. It’s an experiment in proving out the point of the DHD online store – can credit unions use DHD resources to help them build something new?

Nominate your project, including a plan for developing and launching your project. You’ll work alongside CU*Answers and cuasterisk.com team members to build it, but you are the general contractor and the visionary.

Click Here for More Information

 

A select CU*Answers committee will review all applications and choose up to 6 projects for this Boot Camp. Students will be notified by the end of December.


Don’t Forget: Submit Your Application for the 2019 Developer’s Help Desk Boot Camp!

The deadline for the Developer’s Help Desk Boot Camp is quickly approaching – make sure to submit your idea by Monday, December 17!

The Developer’s Help Desk Boot Camp is a hands-on Do It Yourself experience; a unique experiment in how solution designers and architects from credit unions can take advantage of the expertise of the designers, developers, testers, and documenters at the CUSO to produce a finished product. It’s an experiment in proving out the point of the DHD online store – can credit unions use DHD resources to help them build something new?

Nominate your project, including a plan for developing and launching your project. You’ll work alongside CU*Answers and cuasterisk.com team members to build it, but you are the general contractor and the visionary.

Click Here for More Information

 

A select CU*Answers committee will review all applications and choose up to 6 projects for this Boot Camp. Students will be notified by the end of December.


Submit Your Application for the 2019 Developer’s Help Desk Boot Camp!

Submissions for the Developer’s Help Desk Boot Camp are due Monday, December 17!

The Developer’s Help Desk Boot Camp is a hands-on Do It Yourself experience; a unique experiment in how solution designers and architects from credit unions can take advantage of the expertise of the designers, developers, testers, and documenters at the CUSO to produce a finished product. It’s an experiment in proving out the point of the DHD online store – can credit unions use DHD resources to help them build something new?

Nominate your project, including a plan for developing and launching your project. You’ll work alongside CU*Answers and cuasterisk.com team members to build it, but you are the general contractor and the visionary.

Click Here for More Information

 

A select CU*Answers committee will review all applications and choose up to 6 projects for this Boot Camp. Students will be notified by the end of December.


Looking for More Developer’s Help Desk Resources? View Our Latest Videos!

The Developer’s Help Desk (DHD) fosters a new road for project development with CU*Answers.  Today, many CU*Answers clients have a ‘do-it-yourself’ mentality, and want to be able to manage software development themselves.  You want flexibility and control?  We’re here to offer a solution.

Visit the CU*Answers OnDemand page to view the latest Developer’s Help Desk videos.  Familiarize yourself with the DHD team members, learn how to request a new project, and more!  And don’t forget to check back as we add new video resources.

Check Out Our Videos