Category: CU*Answers

CU*Answers releases 2021 API catalog

CU*Answers recently published its 2021 Fall API catalog, which includes over two hundred new APIs recently moved into production. API development represents an important process to continually enhancing the CUSO’s capabilities to remain flexible for providing data in a streamlined, secure manner. This is not only for the tools they develop but provides a gateway to allow others to develop products that connect with and integrate into the CU*Answers product suite.

CU*Answers added that its development teams are fully engaged in developing dozens of planned APIs to continue to enhance overall API functionality and create exciting new retail opportunities for credit unions.

Scott Page, DHD Business Manager said, “the API Catalog lets users familiarize themselves with the APIs that are available through the DH. CU*Answers now features over six hundred free APIs for every client to consider as they are thinking of project development strategies. For any credit union looking to order an API Catalog, they may do so directly through our DHD Online Store.”

To learn more about the Developer’s Help Desk, visit them at their website.


Developer’s Help Desk e-Alert: Check Out Our Recent Project Updates!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  We’d like to remind our clients that the integration below is available and can be ordered through our online store.

  • Payigy (Sherpa Technologies) – Conveniently accessed via a link on a credit union’s website, Payigy provides lending members an easy yet robust digital experience to make loan payments.  Payigy offers flexible payment options (including recurring payments) as well as the ability to view loan details, take advantage of credit union offers and communicate directly with the credit union.  CU*Answers has developed a daily file upload process to Payigy, including various member loan information to facilitate CU*BASE clients being able to offer this solution.

If you would like additional information, or have questions regarding this integration, please contact the DHD team by clicking here.

Disclaimer: The information regarding the service provider, product, or service referenced herein is provided as a convenience and for informational purposes only.  Such information does not constitute an endorsement or warranty by CU*Answers of any provider, product, or service.  Contact the service provider for any questions regarding whether these products or services are suitable for your business or organization.


DHD Video Series: Key Considerations – Gosh, Why Does it Cost So Much?

Check out the Developer’s Help Desk video series for answers to common questions and tips relating to the DHD platform.  In our seventh video, Scott Page and Brian Maurer discuss cost factors when developing a new project, including the total cost from CU*Answers as well as from vendors.  Brian and Scott also explain the long-term value for the network, as once a project is completed, it can be made available to other clients via our online store.

View the Video

To view additional DHD videos, click here to visit our website!


DHD Video Series: Key Considerations – Gosh, Why Does it Cost So Much?

Check out the Developer’s Help Desk video series for answers to common questions and tips relating to the DHD platform.  In our seventh video, Scott Page and Brian Maurer discuss cost factors when developing a new project, including the total cost from CU*Answers as well as from vendors.  Brian and Scott also explain the long-term value for the network, as once a project is completed, it can be made available to other clients via our online store.

View the Video

To view additional DHD videos, click here to visit our website!


DHD Video Series: Timing Considerations – What a Custom Project Process Entails

Check out the Developer’s Help Desk video series for answers to common questions and tips relating to the DHD platform.  In our sixth video, Scott Page and Brian Maurer discuss timing considerations for custom projects and how these may differ between projects readily available in the CU*Answers online store versus a brand new development that is starting from scratch.  Additionally, Scott and Brian discuss the timetable clients should expect from the initial request for a project to the point where development is able to begin.

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To view additional DHD videos, click here to visit our website!


Developer’s Help Desk e-Alert: Check Out Our Recent Project Updates!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce a recent vendor integration, which can be ordered through our online store.

  • REPAY  – REPAY is a full-service payment technology and processing provider for credit unions.  REPAY’s payment technology is intended to help credit unions increase member satisfaction and enhance their experience by offering a variety of secure payment services, including making loan payments from any outside financial institution while utilizing any credit/debit card.

CU*Answers has developed a daily file upload process to REPAY, including various member loan information to facilitate CU*BASE clients being able to offer this solution.  A separate payments file transmission is then received back daily and posted directly to the individual loan account accordingly, eliminating the need for a separate manual post process.

If you would like additional information, or have questions regarding this integration, please contact the DHD team by clicking here.

Disclaimer: The information regarding the service provider, product, or service referenced herein is provided as a convenience and for informational purposes only.  Such information does not constitute an endorsement or warranty by CU*Answers of any provider, product, or service.  Contact the service provider for any questions regarding whether these products or services are suitable for your business or organization.


CU*Answers develops new 3rd party vendor integrations

CU*Answers recently announced that its Developer’s Help Desk (DHD) had completed 174 custom projects during its third fiscal quarter of 2021. As usual, these included many 3rd party vendor integrations. Two of these vendor integrations included:

  • REPAY – an innovative, full-service payment technology and processing provider for credit unions. REPAY’s payment technology helps credit unions increase member satisfaction and enhance their experience by offering a variety of secure payment services, including making their loan payments from any outside FI utilizing any credit/ debit card. CU*Answers has developed a daily file upload process to REPAY, including various member loan information to facilitate CU*BASE clients being able to offer this solution. All payments are then received back via a file transmission as early as the next business day and post directly to the individual loan account, eliminating the need for a separate manual post process.
  • Devenir – a national leader for delivering investment solutions that power healthcare account offerings for a variety of industries, including credit unions and banks to deliver convenient, cost-effective HSA solutions. CU*Answers has developed an OTB solution with Devenir to receive a daily balance/ status file. Then, by utilizing the AFT feature in CU*BASE, members can “transfer” funds from their HSA account to their Devenir investment account. As funds are liquidated through Devenir, the money will be transferred back into the member’s HSA account.

Scott Page, DHD Business Manager, said the DHD team is constantly adding new third-party vendor integrations to its CU*BASE services suite. Clients may place orders for these integrations via the DHD Online Store, which features 300+ software products and services. The DHD is designed to provide a unique opportunity to clients and vendors when considering a new custom software strategy.

To learn more about the Developer’s Help Desk, visit them at their website.


DHD Video Series: Key Considerations – Understanding Custom Projects & Authorizing per Vendor Data Requests

Check out the Developer’s Help Desk video series for answers to common questions and tips relating to the DHD platform.  In our fifth video, Scott Page and Brian Maurer discuss what to keep in mind with vendor requests for data, including how to approach this part of the process with a level of caution and understanding why a vendor might be interested in collecting more data from you.

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To view additional DHD videos, click here to visit our website!


Check Out the Developer’s Help Desk Video Series: Key Considerations – Engaging the DHD Too Late in the Process

Check out the Developer’s Help Desk video series for answers to common questions and tips relating to the DHD platform.  In our fourth video, Scott Page and Brian Maurer discuss challenges that credit unions may face if they don’t reach out to the DHD early enough in the planning of a project.  The sooner you engage with the DHD, the sooner we can provide you with a timeline and cost estimates for a project!

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To view additional DHD videos, click here to visit our website!


The Developer’s Help Desk is Ready to Make Your Project Vision a Reality!

The Developer’s Help Desk (DHD) provides a means of facilitating the process by which clients design, build, and mange custom projects in an innovative way.  Our virtual store features over 200 products and services, providing a variety of Off-the Shelf products and services for which CU*Answers has previously developed, as well as the option getting started with a Custom Project request.

Key Benefits of working with the Developer’s Help Desk

  • Our online shopping outlet allows you to easily review and purchase various products and services.
  • Our services are uniquely targeted to clients interested in designing, building and managing projects for themselves.
  • You are the boss, empowered to tell us your vision and contracting only for the services required.
  • Think of DHD as your project’s general contractor, helping determine the level of resource/services needed from CU*Answers, then bidding out the job accordingly.
  • Additionally, our project developers/programmers, technical writers, quality controllers and marketing experts act as subcontractors – you simply pay as per the bid for completing the job.

Whether you’re looking to order a “canned product” (such as converting from one supported EFT switch to another) want to initiate a new Custom Project request, or are interested in professional services to help architect your own solution outside of CU*Answers, the DHD team is happy to assist!

If you would like additional information or have questions, please contact the DHD team by clicking here.


Check Out the Developer’s Help Desk Video Series: What Makes the DHD Unique?

Check out the Developer’s Help Desk video series for answers to common questions and tips relating to the DHD platform.  In our third video, Scott Page and Brian Maurer discuss the differences between working on a custom project with DHD versus the traditional development processes through CU*Answers.  These include placing you in control to better meet the needs of your organization and the ability to work at a pace that suits your credit union and vendor(s).

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To view additional DHD videos, click here to visit our website!


Check Out the Developer’s Help Desk Video Series: What’s the Value to a Vendor?

The Developer’s Help Desk is pleased to debut a new series of videos where we answer common questions and discuss tips relating to the DHD platform.  In our second video, Scott Page and Brian Maurer explore the value the DHD can provide to a vendor or client, including the option for greater control over the development process and a faster time frame for the completion of a project.

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To view additional DHD videos, click here to visit our website!