CU*Answers is offering its clients a new solution this year: the Developer’s Help Desk (DHD). This initiative comes in response to clients’ do-it-yourself mentality. Many CU*Answers clients have expressed a wish to play a bigger role in the development of new tools within CU*BASE®, the data processor’s core-processing software. DHD allows clients to do just that by giving them the opportunity to work directly with CU*Answers software developers to build custom software solutions.
“DHD is a great resource that allows credit unions to work on projects that meet their specific needs and that helps them better serve their ever-evolving membership,” said DHD Account Executive Kristian Daniel. By helping clients own the software solutions in which they invest, DHD is just another way that CU*Answers shows its commitment to the cooperative principles on which the CUSO was founded. “Whether it’s working with a new vendor or a process improvement, DHD is here to help clients reach their fullest potential,” Daniel added.