Developer’s Help Desk (DHD) at Leadership event

CU*Answers announced that its new Developer’s Help Desk (DHD) business initiative was prominently featured at its Leadership Conference, recently held in Grand Rapids, Michigan.

Scott Page, Business Development Manager said: “For many folks, this represented their first exposure to learning about our Developer’s Help Desk (DHD) initiative. We had multiple clients (and vendors!) approach us to review our newest collateral, including our very first API Design catalog. Several were interested in discussing upcoming project initiatives they are already considering, and ways in which partnering with the DHD may assist and help expedite their development criteria. We are very excited at the positive level of interaction we have already received.”

During the conference, CU*Answers described how its DHD initiative is uniquely targeted to clients with a builder’s (or DIY) soul, that want to design and build something for themselves.


Integrations API System Maintenance 6/19/2017

At 8:30PM EST 6/19/2017 we are updating the underlying communication process that is utilized for the loan and loan application submission endpoints on the Integrations API.

  • No API consumer changes are required for this update.
  • No service outages are expected due to this update.

Due to infrastructure changes required to facilitate this new process, the following services will be updated:

  • Loan Submission
  • Loan Application Submission
  • Membership Opening
  • Membership Applications
  • Automated Collateral Valuation

API Change Log: 6-22-2017

Available for Development: June 22, 2017

(CHANGE) Error Handling

We are removing the Technical Message in the Error Response. We find that the documentation is much better at describing what’s going on when an error occurs, and will cause less confusion on what should be displayed to a member.

Authentication API

We continue to expand what is available for the Authentication process. This time, we are giving you the ability to have the member recover their password, should they forget it.

Members APIs

A new endpoint is available in the Members API. This one gives you the ability to display the history of Password changes on the members account.

(NEW!) Accounts API

We have created a new group of APIs that are centered around the members accounts with a Credit Union. These new endpoints will provide you with the members account information such as balance of the account, when it was opened, and the transactions the account has in our system.

(NEW!) Rate Board API

A brand new API. These endpoints will get you various information of the products the Credit Union has available for members to open or purchase.


CU*Answers DHD Initiative Taking Shape

CU*Answers announced that its new Developer’s Help Desk (DHD) business initiative is moving quickly ahead with its new online retail presence in full development and the CUSO’s first API catalog ready to be distributed by the June Leadership Conference.

For nearly 50 years, CU*Answers has provided a collaborative, do-it-together model for credit unions to collectively partner to design and build new software solutions. CU*Answers said its DHD approach is very different. It becomes the center of client project management, and is uniquely targeted to clients with a builder’s soul (or DIY approach) that want to design and build something for themselves.

Scott Page, business development manager said: “Under DHD, the client is the boss, totally empowered to tell us what they envision and want. The benefit is this provides clients a new way to develop custom software, in which they tell us what they need and we act as a general contractor for their project, helping determine the amount of resources they’ll need from CU*Answers to complete it. The cooperative development model is still the lifeblood of our organization, where software development takes the entire cooperative’s needs into consideration, but through DHD, we can also be here to help a credit union create their individual vision. For many clients, this will offer a refreshing new way for partnering with CU*Answers.”

The DHD team has laid out several aggressive goals to accomplish in 2017, including adding consulting and development staff, and officially launching the DHD Virtual Online Store, where clients will find a convenient location to begin designing their custom solutions.


Mobile Experience Center API Documentation Published

For developers interested in the Mobile Experience Center (MXC) API, the swagger documentation has now been added to the DHD.

The Mobile Experience Center allows you to showcase your credit union’s mobile app offerings, as well as other recommended apps, from within online banking and on your credit union website. The MXC includes 3 “shelves”, your featured shelf can have 4 mobile apps, and the suggested and recommended shelves can have as many mobile apps as you would like, with links to the Apple or Google Play stores.

Learn more about the Mobile Experience Center on the Internet Retailer Support Center.

View the Documentation.


Time to hustle, Boot Campers – only 10 days left!

The application deadline is approaching! Apply today!

We’re bringing back the Boot Camps! Boot Camps provide intensive interactions between CU*Answers design, development, and technical leaders and credit union participants, covering subject matter at a deeper level than is typical for most education and focus group sessions.

What Makes Data ValuableBuilding Solutions as a Co-Op

  • Four 2-day sessions, 1 session per quarter
  • Must attend all 8 days to graduate
  • Work-study program (there will be homework!)
  • 6 new participants, and 6 Boot Camp 2016 graduates will be selected for each

Check out the brochure!


Interested in attending a 2017 Executive Boot Camp?

What are you waiting for? Apply today!

We’re bringing back the Boot Camps! Boot Camps provide intensive interactions between CU*Answers design, development, and technical leaders and credit union participants, covering subject matter at a deeper level than is typical for most education and focus group sessions.

What Makes Data ValuableBuilding Solutions as a Co-Op

  • Four 2-day sessions, 1 session per quarter
  • Must attend all 8 days to graduate
  • Work-study program (there will be homework!)
  • 6 new participants, and 6 Boot Camp 2016 graduates will be selected for each

Check out the brochure!